While the delivery took a while, I finally received the item. The top side is excellent - of high quality. The material on the inner side (as shown in the picture) could be improved. Overall, thank you.

They are not firm.

The product is of excellent quality, maintains its form, and has very well-constructed seams. It surpasses my expectations and is exactly as depicted in the pictures.

The packaging is excellent and the work is well done!